I HAD THE BEST EXPERIENCE EVER!!!!!! I had problems with my 2014 Chevy Cruze. I was told by the Chevy dealership that I needed to buy a new alternator for 4800.00!! IN A 2014!!!! THERE IS NO WAY THAT I SHOULD HAVE TO DO THAT!! I was tired of being screwed by dealerships and other places to get this done for a cheaper price. I was going to trade my car in, but I only have 5,000.00 left to pay on it so I didn’t want to start over with a new car note! On top of that, it’s still fairly new!!! It’s a 2014!!!!!! I was at work and I decided to google “Transmission Flush” I did that and the stores that came up for the BEST ratings was Multistate in Naperville. I decided to give them a try as my last resort. When I called, I spoke to Al and he told me to come in before the store opens and he would take me to work since it’s not far from there. AL told me that I wouldn’t be charge until they tell me what is wrong and I agree for them to work on my car. They found the problem and Dan called me to tell me what was wrong and that they would fix it. When they ordered the parts and everything for my car, it was kind of high.. I told Dan that I couldn’t afford it and I would have to wait to get it done.. Dan tells me that he will talk to Al and see what he says.. To make a looooong story short.. They got the parts I needed, gave me the price that I could afford, & I recommended my whole call center to them for their cars!! Im so confident in them that If I need something as small as an oil change, I’m going there to get it done! My faith is renewed in Mechanics… (AT THIS LOCATION ONLY) Dan and Al thank you sooooo much for being HONEST and EXCEPTIONALLY NICE MECHANICS!!! My car drives now like its BRAND NEW!!!! THANK YOU MULTISTATE!!!!!!!